Remote SMS Client Concierge in Lexington

Location: Alabama, Arizona, Florida, Georgia, Kentucky, Nevada, North Carolina, South Carolina, Texas, Virginia, Wisconsin

Compensation: Hourly

Staff Reviewed: Sat, Sep 19, 2020

This job expires in 26 days

Job Category: Customer Service, Financial, Real Estate

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Job Summary

A software development company needs applicants for an opening for a Remote SMS Client Concierge in Lexington.

Must be able to:

  • Act as the first point of contact for leads, through texting according to predefined processes and scripts
  • Identify a lead's readiness to speak with our client, and take appropriate action
  • Use CRM system to log interactions with potential home buyers and sellers

Qualifications for this position include:

  • Desktop with webcam, or laptop computer, and secure and speedy internet connection (25 mbps download, 10 mbsp upload)
  • Must reside in one of these states: AL, AZ, FL, GA, KY, NV, NC, SC, TX, VA, WI
  • Typing speed of a least 40 WPM with 100% accuracy
  • Experience with database management, software or systems
  • Experience in a customer facing role, and in a collaborative environment
  • Strong attention to detail and the ability to follow processes 100% of the time