Job Summary

An omnichannel customer experience management and business process outsourcing company has an open position for a Remote Social Media Content Moderator in El Paso.

Must be able to:

• Troubleshoot and resolve customer issues through the use of desktop applications
• Handle and carefully respond to all customer inquiries by building excellent rapport
• Work with confidential customer information and treat it sensitively

Skills and Requirements Include:

• Logical problem-solving skills
• Ability to use Windows operating systems
• 6 -12 month customer service experience
• Consistent work history
• Proven oral & written communication skills
• Some Technical background