Remote Social Media Coordinator

Job Summary

A non-profit company needs applicants for an opening for a Remote Social Media Coordinator.

Core Responsibilities of this position include:

• Managing customer service inquiries on a variety of social media networks
• Monitoring ongoing social and cultural conversations to identify and implement opportunities
• Analyzing and reporting key performance indicators to identify customer service trends

Qualifications Include:

• Associates Degree, or equivalent experience, plus two years digital communication experience
• Must have excellent verbal and written communication skills and the ability to communicate effectively via phone, email, and social media
• Must have superior customer service skills and a minimum of three years customer service experience
• Must have strong computer skills and the ability to learn new programs quickly