Job Summary
A consulting firm is seeking a Remote Social Support Supervisor.
Individual must be able to fulfill the following responsibilities:
- Carry out supervision, quality assurance, and performance management of a team of up contact tracers
- Review cases and contact investigations for completeness and quality assurance
- Act as an information source, answer contact tracer questions and give instructions and guidance as needed
Must meet the following requirements for consideration:
- Bachelor’s degree
- Experience in social work, mental health counseling
- Ability to speak, read, and write English; fluency in languages other than English is advantageous
- Ability to exhibit a professional, positive attitude and work ethic
- Ability to show empathy & be nonjudgmental towards distressed individuals