Job Summary
A software company is filling a position for a Remote Software Client Account Specialist in Nashville.
Individual must be able to fulfill the following responsibilities:
- Resolve escalated customer concerns
- Support company growth with onboarding new business clients
- Proactively analyze and detect complex issues
Qualifications for this position include:
- Bachelor’s degree in Communications or a related field or an equivalent combination education and experience
- 1-3 years of experience in technical support or similar functions
- 2-3 years’ experience working in a customer service environment