Remote Software Client Account Specialist in Nashville

Job ID: Available for Members

Location: Tennessee

Compensation: To Be Discussed

Staff Reviewed: Thu, May 21, 2020

This job expires in 19 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is filling a position for a Remote Software Client Account Specialist in Nashville.

Individual must be able to fulfill the following responsibilities:

  • Resolve escalated customer concerns
  • Support company growth with onboarding new business clients
  • Proactively analyze and detect complex issues

Qualifications for this position include:

  • Bachelor’s degree in Communications or a related field or an equivalent combination education and experience
  • 1-3 years of experience in technical support or similar functions
  • 2-3 years’ experience working in a customer service environment