Job Summary
A software company is searching for a person to fill their position for a Remote Software Client Service Representative in Lindon.
Core Responsibilities Include:
- Provide exceptional service to U.S. and international customers that love our software
- Work side-by-side with them to problem-solve through technical, billing, or other HR software queries
- Act as a resource on topics such as quality management, software technicalities, and best practices
Must meet the following requirements for consideration:
- Able to come into the office for a period of at least 90 days for training
- Prior customer service experience, either in person or over the phones
- Passion for customer care and have the ability to champion high levels of client satisfaction
- Strong attention to detail and ability to work in a fast-paced environment
- Ability to breakdown complex problems and explain them in a clear and simple way
- Articulate and concise in both written and oral communication
