Job Summary
An enterprise software company is searching for a person to fill their position for a Remote Software Client Services Director.
Core Responsibilities of this position include:
- Motivating and promoting reward programs
- Employing and developing customer service best practices
- Monitoring key incident data to identify trends across the customer base
Position Requirements Include:
- 5+ years of experience leading/managing technical or application support teams
- 10 years of customer service experience
- Bachelor's Degree in Business or a related field
- Experience with multiple methods of customer interaction