Remote Software Client Support Account Manager in Huntington Beach

Location: California

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 12, 2021

This job expires in: 5 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial technology company is seeking a Remote Software Client Support Account Manager in Huntington Beach.

Candidates will be responsible for the following:

  • Ensuring client's services are functioning well
  • Training the client's account specialists
  • Managing relationship with clients

Applicants must meet the following qualifications:

  • 3+ years' relevant client-facing experience at SaaS software company
  • Experience with a support ticket system
  • Ability to work collaboratively with multiple team members across departments
  • Ability to manage multiple clients simultaneously
  • Deadline and detail-oriented

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