Job Summary
A financial technology company is seeking a Remote Software Client Support Account Manager in Huntington Beach.
Candidates will be responsible for the following:
- Ensuring client's services are functioning well
- Training the client's account specialists
- Managing relationship with clients
Applicants must meet the following qualifications:
- 3+ years' relevant client-facing experience at SaaS software company
- Experience with a support ticket system
- Ability to work collaboratively with multiple team members across departments
- Ability to manage multiple clients simultaneously
- Deadline and detail-oriented