Job Summary

A business solutions and payment processing software company is filling a position for a Remote Software Client Support Services Team Leader.

Candidates will be responsible for the following:

• Ensuring both internal and external inquiries are handled professionally and accurately
• Managing and documenting performance related conversations
• Participating in regularly scheduled one on one meetings with direct manager for professional development and goal setting

Required Skills:

• Able to maintain knowledge of product lines and system functionality
• Can recommend process changes and administrative procedure updates
• Ability to thrive in a fast paced setting while maintaining organizational skills