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Remote Software Client Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 08, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A leader in conversational commerce has an open position for a Remote Software Client Support Specialist.

Core Responsibilities Include:

  • Responding to client needs via email and live chat, owning that interaction from inception to resolution
  • Troubleshooting platform issues
  • Advising clients on best-practices with the platform and its use cases

Qualifications for this position include:

  • 0-1 year of experience
  • 4-year Bachelor’s Degree
  • Keen interest in startups, software, and entrepreneurism
  • Loves working in fast-paced environments
  • Ability to navigate through ambiguity
  • Extremely detail oriented and organized

COMPLETE JOB DESCRIPTION

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