Remote Software Customer Advocate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 25, 2020

This job expires in 27 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer, 100% Virtual Company

Job Summary

A software company needs applicants for an opening for a Remote Software Customer Advocate.

Must be able to:

  • Respond to technical support emails
  • Identify successful users and reach out for customer stories and testimonials
  • Identify struggling users and reach out to help them make the most of the product

Position Requirements Include:

  • Personality and you're not afraid to show it
  • Fluent in English and have excellent written and verbal communication skills
  • Communicate thoughtfully and inclusively
  • See diversity and inclusion as something to be celebrated
  • Not afraid of getting your hands dirty in different areas of the business
  • Thrive on direct feedback, positive and negative, and are constantly working to be the best you can be