Job Summary

A software company needs applicants for an opening for a Remote Software Customer Advocate.

Must be able to:

• Respond to technical support emails
• Identify successful users and reach out for customer stories and testimonials
• Identify struggling users and reach out to help them make the most of the product

Position Requirements Include:

• Personality and you're not afraid to show it
• Fluent in English and have excellent written and verbal communication skills
• Communicate thoughtfully and inclusively
• See diversity and inclusion as something to be celebrated
• Not afraid of getting your hands dirty in different areas of the business
• Thrive on direct feedback, positive and negative, and are constantly working to be the best you can be