Job Summary

A software provider is filling a position for a Remote Software Customer Engineer.

Core Responsibilities Include:

• Working on finding the root cause for high priority customer issues
• Designing and implementing code fixes in our codebase
• Triaging and prioritizing customer issues, while collaborating with our Technical Account Management and Support teams

Qualifications Include:

• Experience deploying and running (or helping customers deploy and run) databases and applications, at scale
• Experience with MySQL
• Working knowledge of Kubernetes
• You have excellent debugging and troubleshooting skills
• You are comfortable stepping outside your comfort zone
• You know how to work under pressure in times of urgency