Job Summary
A software development firm has a current position open for a Remote Software Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Provide tremendous customer support via email and chat
- Hop on customer calls and chats when needed
- Create and edit help documentation
Skills and Requirements Include:
- Apply by Monday, August 22nd, 2022 at 5:00 PM US-Central time
- Ability to think beyond clearing cache and cookies in order to troubleshoot
- Good writer and enjoy making complicated situations simple and painless
- Worked in similar customer-facing roles at other software-as-a-service companies