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Remote Software Customer Success Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 13, 2022
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software company is filling a position for a Remote Software Customer Success Associate.

Individual must be able to fulfill the following responsibilities:

  • Create business reviews for the Customer Success team
  • Work closely with customers to help them resolve issues
  • Contribute to the scalability of the customer success team

Required Skills:

  • 1-2 years experience in operations, customer support/success, communications or related fields
  • Comfortable collaborating with both technical and business teams
  • An eagerness to think creatively both in terms of solutions to complex complaints
  • Exceptional communication and writing skills

COMPLETE JOB DESCRIPTION

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