Job Summary
A software company has an open position for a Remote Software Customer Success Director.
Core Responsibilities of this position include:
- Managing and motivating a dedicated customer success team
- Fostering professional relationships with key customers
- Defining the methodology and tools to be used by the CSM team
Position Requirements Include:
- Experience in leading client relationships in software as a service or technology environments
- Experience with sales, consulting, training and leading new initiatives
- People manager at heart, love to mentor, lead and grow everyone around you
- Insatiable thirst for knowledge and improvement
- Technically savvy and have an aptitude to learn technical details and environments
- Excellent communicator
