Remote Software Customer Success Director

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 18, 2020

This job expires in 19 days

Job Category: Account Management, Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Senior Level

Job Summary

A software company has an open position for a Remote Software Customer Success Director.

Core Responsibilities of this position include:

  • Managing and motivating a dedicated customer success team
  • Fostering professional relationships with key customers
  • Defining the methodology and tools to be used by the CSM team

Position Requirements Include:

  • Experience in leading client relationships in software as a service or technology environments
  • Experience with sales, consulting, training and leading new initiatives
  • People manager at heart, love to mentor, lead and grow everyone around you
  • Insatiable thirst for knowledge and improvement
  • Technically savvy and have an aptitude to learn technical details and environments
  • Excellent communicator