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Remote Software Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 16, 2020
Job Category: Account Management, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company has an open position for a Remote Software Customer Success Manager.

Core Responsibilities of this position include:

  • Empower users by onboarding them and driving value
  • Be the primary point of contact and advocate for a portfolio enterprise clients
  • Monitor and oversee clients' usage of the platform and encourage adoption of all features

Must meet the following requirements for consideration:

  • 5+ years of client management experience
  • Bachelor's degree or equivalent
  • 5+ years of Customer Success experience at SaaS or technology company
  • Experience in large enterprise contact centers is a must
  • Able to work individually and build partnerships and foster teamwork

COMPLETE JOB DESCRIPTION

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