Remote Software Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 14, 2020

This job expires in 14 days

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is seeking a Remote Software Customer Success Manager.

Core Responsibilities Include:

  • Developing effective communication platforms for clients and staff
  • Managing scoping sessions between internal teams and customer teams
  • Monitoring and measuring client satisfaction

Must meet the following requirements for consideration:

  • 4+ years experience running client service initiatives for SaaS organizations.
  • Ability to interact seamlessly with all levels of an organization
  • Ability to quickly be blockchain knowledgeable