Job Summary
A software development company is seeking a Remote Software Customer Success Manager.
Core Responsibilities Include:
- Developing effective communication platforms for clients and staff
- Managing scoping sessions between internal teams and customer teams
- Monitoring and measuring client satisfaction
Must meet the following requirements for consideration:
- 4+ years experience running client service initiatives for SaaS organizations.
- Ability to interact seamlessly with all levels of an organization
- Ability to quickly be blockchain knowledgeable
