Job Summary

An information technology company is seeking a Remote Software Customer Success Manager.

Core Responsibilities Include:

• Engaging with our On Demand Workforce Leaders to grow and deepen the usage
• Delighting and engaging customers, building strong relationships and ultimately a community of advocates
• Driving product adoption and ongoing usage, while delivering delightful moments

Required Skills:

• BA/BComm with 3+ years of direct Customer Success experience
• Outstanding written and oral communication
• You are constantly curious about all the intricacies of new cutting edge software or features
• Experience building process and streamlining systems
• A curious, analytical nature. You use metrics to measure the effectiveness of your efforts
• You’re excited to figure out what’s working and what’s not, across all Customer Success initiatives