Remote Software Customer Success Manager

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Feb 16, 2021

This job expires in: 13 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company is seeking a Remote Software Customer Success Manager.

Core Responsibilities Include:

  • Engaging with our On Demand Workforce Leaders to grow and deepen the usage
  • Delighting and engaging customers, building strong relationships and ultimately a community of advocates
  • Driving product adoption and ongoing usage, while delivering delightful moments

Required Skills:

  • BA/BComm with 3+ years of direct Customer Success experience
  • Outstanding written and oral communication
  • You are constantly curious about all the intricacies of new cutting edge software or features
  • Experience building process and streamlining systems
  • A curious, analytical nature. You use metrics to measure the effectiveness of your efforts
  • You’re excited to figure out what’s working and what’s not, across all Customer Success initiatives

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