Remote Software Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, Sep 19, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A software company is seeking a Remote Software Customer Success Manager.

Candidates will be responsible for the following:

  • Serving as the point of contact for customers and systematically track and address all customer questions and requests
  • Leading new customer onboarding working in close conjunction with the sales team
  • Documenting and tracking all activities for accounts in a systematic way and deliver feedback from customers to relevant internal teams

Position Requirements Include:

  • At least 4 years in a customer facing role
  • Passion for technology and an ability to speak knowledgeably about data analytics
  • High-energy and passionate about making customers successful

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