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Remote Software Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 28, 2021
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced

Job Summary

A software company has an open position for a Remote Software Customer Success Manager.

Must be able to:

  • Be a long-term relationship manager
  • Ensure client needs are met at the highest level of quality regardless of delivery model and resources assigned
  • Support ongoing account management, maintain and follow customer journeys and help deliver QBRs

Applicants must meet the following qualifications:

  • 5+ years of experience in technical delivery, customer success, SaaS organizations
  • Experience in client relationship management, technical delivery, product management, etc
  • Combination of both service orientation and solution-minded approach

COMPLETE JOB DESCRIPTION

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