Job Summary
A subscription management software company has a current position open for a Remote Software Customer Success Manager.
Core Responsibilities of this position include:
- Designing, developing, and delivering impactful business reviews
- Managing multiple relationships, including C-level interactions, for maximum productivity, success and ensuring retention
- Serving as a point of escalation for high-value customers
Skills and Requirements Include:
- 2-3 years experience and a proven track in Strategic Customer facing role
- Experience with CRM/CS tools
- Concrete understanding of how multi-level companies operate
- Excellent communication skills (verbal and written)
- Working knowledge of B2B business models
