Job Summary
A software development company. is searching for a person to fill their position for a Remote Software Customer Success Manager.
Must be able to:
- Help our customers rapidly & accurately resolve any issues they may have when using our product
- Help your portfolio achieve a return on their investment and meet their ongoing goals
- Investigate and solve complicated questions about data
Position Requirements Include:
- Strong understanding of software that is enabled by hardware
- 2 years of experience working with Enterprise SaaS
- Have experience working with hardware as a Customer Success Manager
- Have proven churn reduction tactics that you have employed on your previous customer portfolios