Job Summary
A software developer is filling a position for a Remote Software Customer Success Manager.
Candidates will be responsible for the following:
- Working with a high volume of customers
- Quickly prioritizing and resolving customer issues
- Interacting with a variety of customers, located around the world
Position Requirements Include:
- 2+ years customer success, renewals or account management experience in a SaaS or software company
- Proven track record of working in a customer facing role
- 5+ years in a leadership role with direct reports carrying quota
- Have experience, or be willing to learn, Forecasting, Salesforce, and Tableau
- College degree or relevant work experience
- Senior level experience working with, and managing, stakeholders
