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Remote Software Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 21, 2022
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Bachelors

Job Summary

A software development company has a current position open for a Remote Software Customer Success Manager.

Core Responsibilities of this position include:

  • Developing and delivering Success Plans
  • Being a recognized subject matter expert (SME) and consultant
  • Engaging with client executives

Required Skills:

  • Bachelor’s degree or 2-5years of Contact Center and/or Workforce Management experience
  • Experience interfacing with customers, sales, consulting services, and executive management
  • Experience with SaaS software solutions is highly desirable
  • Excellent Change Management skills, including the ability to influence, motivate and persuade
  • Extensive client-facing experience and an ability to handle complex client needs
  • Ability to convey technical information to non-technical personnel at all levels

COMPLETE JOB DESCRIPTION

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