Remote Software Customer Success Operations Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 15, 2020

Job Summary

A software repository manager is searching for a person to fill their position for a Remote Software Customer Success Operations Analyst.

Core Responsibilities Include:

  • Providing Salesforce support for the Customer Success team
  • Providing support and enablement for the software applications
  • Prioritizing all enhancement requests for supported applications

Applicants must meet the following qualifications:

  • Experience administering one or more line of business software applications
  • Passion for designing scalable processes
  • Ability to break down ambiguous problems into concrete, manageable components
  • Someone who embraces accountability
  • Strong listening skills and one who seeks input from other team members and departments
  • Experience with Gainsight administration a plus

COMPLETE JOB DESCRIPTION

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