Job Summary
A software repository manager is searching for a person to fill their position for a Remote Software Customer Success Operations Analyst.
Core Responsibilities Include:
- Providing Salesforce support for the Customer Success team
- Providing support and enablement for the software applications
- Prioritizing all enhancement requests for supported applications
Applicants must meet the following qualifications:
- Experience administering one or more line of business software applications
- Passion for designing scalable processes
- Ability to break down ambiguous problems into concrete, manageable components
- Someone who embraces accountability
- Strong listening skills and one who seeks input from other team members and departments
- Experience with Gainsight administration a plus