Job Summary
A software development company is seeking a Remote Software Customer Success Operations Manager.
Core Responsibilities of this position include:
- Building actionable account health reports
- Identifying user behavior and signals to promote adoption and engagement
- Supporting annual planning process
Position Requirements Include:
- Excellent communication and presentation skills
- Constantly curious - investigating and diving deep into analysis
- Analytical and detail orientated
- Salesforce certified & strong knowledge of the Salesforce ecosystems and best practices
- Comfortable questioning and challenging in a constructive manner
- Ability to work autonomously toward the team/company goals