Remote Software Customer Success Vice President

Job Summary

A software as a service company is filling a position for a Remote Software Customer Success Vice President.

Candidates will be responsible for the following:

• Owning the Customer Success function on a global basis
• Managing a global team of over 20 Customer Success professionals
• Refining and continuously improving the Integrate Customer Success methodology

Qualifications Include:

• 10+ years overall successful account management/customer success career
• 6+ years’ senior leadership experience for SaaS-related companies
• Experience managing teams greater than 20 staff
• Proven ability to design and implement a Customer Success methodology and framework
• Proven ability to continually achieve customer success goals
• Bachelor's degree in Business or related field