Job Summary
A software company needs applicants for an opening for a Remote Software Customer Success Vice President in New York City.
Core Responsibilities Include:
- Developing and implementing account plans and strategies to improve company's relationships with customers
- Observing a wide variety of client engagements across our 250+ customers
- Driving key customer success outcomes
Applicants must meet the following qualifications:
- Experience scaling a customer success team of a recurring revenue business from Series A
- Sre a strong manager who has overseen teams where you served as a manager of individual contributors, managers, and directors
- Believe that revenue growth derives from demonstrating recurring value to the customer
- Have segmented customers to provide high touch, enterprise account management for large accounts
