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Remote Software Development Operations Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Aug 05, 2022
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company is in need of a Remote Software Development Operations Support Specialist.

Core Responsibilities Include:

  • Prompting customers for information necessary to troubleshoot problem reports
  • Reaching out to customers by phone and / or screen share as necessary to understand problem reports
  • Participating in live chats

Required Skills:

  • Restaurant industry experience
  • Strong understanding of general business principles
  • Excellent problem-solving skills
  • Strong customer service skills
  • Clear and effective oral and written communication
  • Strong grasp of software and internet technologies

COMPLETE JOB DESCRIPTION

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