Job Summary

A software developer is seeking a Remote Software Enterprise Accounts Support Account Manager.

Core Responsibilities of this position include:

• Reviewing trends to identify opportunities for learning or improvement, leading to enhanced product use
• Developing co-operative relationship with stakeholders within your accounts
• Managing regular Service Request and operational reviews with your assigned customers

Required Skills:

• A minimum of 4-years' experience as Technical Account Manager
• Proven ability to work closely with customers and develop excellent working relationships
• Experience working in the software industry required
• Great communication skills
• Knowledge of customer support processes and tools
• Strong organization skills