Job Summary
A software development company has a current position open for a Remote Software Enterprise Customer Success Manager.
Must be able to:
- Own one or more assigned accounts
- Operate as a trusted advisor focused on ensuring the customer gets access to the best knowledge of our solutions
- Own the account strategy for engagement, adoption, and success planning
Must meet the following requirements for consideration:
- Experience in promoting SAAS solutions for large enterprises in either a pre-sales or customer success role
- 5+ years experience in customer success, account management, consulting, solutions engineering or related fields
- Ability to understand customer's needs and provide thought leadership to influence and build trust at different levels
- Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills
