Remote Software Implementations Customer Success Manager

Job ID: Available for Members

Location: Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 08, 2020

This job expires in 19 days

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A software company has an open position for a Remote Software Implementations Customer Success Manager.

Core Responsibilities Include:

  • Leading customer implementations
  • Overseeing and owning the following customer lifecycle steps
  • Performing onboarding, implementation, adoption and renewal

Skills and Requirements Include:

  • Ability to travel
  • 5+ years of related experience
  • Ability to manage multiple, concurrent client relationships
  • Ability to anticipate change and adjust priorities accordingly
  • Proven success in rallying the various company functions to deliver customer value