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Remote Software Onboarding Customer Champion

Job is Expired
Location: Central Time, Eastern Time
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 23, 2020
Job Category: Customer Service
Employer Type: Employer

Job Summary

An information technology services company needs applicants for an opening for a Remote Software Onboarding Customer Champion.

Core Responsibilities Include:

  • Helping our newest customers via email and/or live chat get up and running
  • Writing documentation to help users help themselves
  • Identifying trends in the feedback we receive from customers

Skills and Requirements Include:

  • You're empathetic to new users and can easily put yourself in their shoes
  • You love solving problems
  • You love to write
  • Want to dedicate at least the next year or two to giving great support to customers

COMPLETE JOB DESCRIPTION

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