Remote Software Product Specialist

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 13, 2023
This job expires in: 13 days

Job Summary

A company specializing in cloud and cybersecurity program management operations is in need of a Remote Software Product Specialist.

Must be able to:

  • Provide technical support services via ticketing system, phone, and email
  • Ensure timely, process-driven solutions to issues that arise
  • Relay feedback received during client interactions to the Director of Product Experience

Applicants must meet the following qualifications:

  • Previous experience working with data files from Microsoft Excel including CSV files
  • Proficiency in the use of Microsoft Excel and data manipulation
  • Possess technical and troubleshooting skills to handle support requests
  • Must be self-motivated and exhibit a commitment to total customer satisfaction
  • Positive attitude and a commitment to being a team player
  • Ability to learn quickly and meet strict deadlines

COMPLETE JOB DESCRIPTION

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