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Remote Software Product Support Analyst I

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 17, 2020
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A software company is seeking a Remote Software Product Support Analyst I.

Core Responsibilities of this position include:

  • Fielding calls from customers
  • Responding to inquiries
  • Documenting interactions

Position Requirements Include:

  • 1 year of experience in a technical support role
  • Working knowledge of Windows OS, MS office, IIS installation and configuration
  • Ability to provide excellent technical support for software products via email and phone
  • Ability to work remotely

COMPLETE JOB DESCRIPTION

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