Remote Software Product Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 26, 2021

This job expires in: 13 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company is searching for a person to fill their position for a Remote Software Product Support Engineer.

Candidates will be responsible for the following:

  • Providing accurate and efficient support to customers
  • Providing timely and clear communication to customers
  • Confirming and reporting defects to development team once applicable analysis has been completed

Required Skills:

  • 3 years overall technical support with experience
  • Proficient with Linux OS
  • BASH shell scripting
  • SQL queries
  • Excellent communication skills and strong desire to work with customers
  • Exhibit good logical and analytical problem-solving skills

COMPLETE JOB DESCRIPTION

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