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Remote Software Products Customer Success Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Sep 30, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company is in need of a Remote Software Products Customer Success Representative.

Core Responsibilities Include:

  • Providing assistance with integration and education
  • Proactively escalating at-risk customers
  • Producing internal best practices and customer user stories

Qualifications for this position include:

  • BA/BS Degree
  • Technical experience implementing Salesforce or Marketing Automation systems, etc
  • Automation systems, handling technical support cases
  • Strong proficiency and experience using Salesforce, 1-2+ Years
  • Strong proficiency and experience using Marketing Automation software, 1-2+ Years
  • Experience with SFDC implementation, data model REST API, Administrator, etc

COMPLETE JOB DESCRIPTION

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