Job Summary
A privately-held software company that developed an API-based enterprise commerce platform is searching for a person to fill their position for a Remote Software Senior Customer Success Engineer.
Must be able to:
- Serve as a technical point of contact for Elastic customers
- Work in a pooled model triaging and taking customer requests
- Provide technical, architectural and best practice guidance.
Qualifications Include:
- A track record of success in a technical customer facing environment
- Ability to articulate the benefits of modern platforms, software and technology
- An understanding of how customers engage with products
- The ability to inspire groups both large and small
- Ability to learn new technologies quickly
- A background as an engineer or developer
