Remote Software Senior Customer Success Engineer

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, May 28, 2021

This job expires in: 5 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A privately-held software company that developed an API-based enterprise commerce platform is searching for a person to fill their position for a Remote Software Senior Customer Success Engineer.

Must be able to:

  • Serve as a technical point of contact for Elastic customers
  • Work in a pooled model triaging and taking customer requests
  • Provide technical, architectural and best practice guidance.

Qualifications Include:

  • A track record of success in a technical customer facing environment
  • Ability to articulate the benefits of modern platforms, software and technology
  • An understanding of how customers engage with products
  • The ability to inspire groups both large and small
  • Ability to learn new technologies quickly
  • A background as an engineer or developer

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