Remote Software Senior Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, May 24, 2021

Job Summary

A software technology company needs applicants for an opening for a Remote Software Senior Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Serving as the primary point of contact for our customers, post implementation
  • Overseeing a book of mid-market and enterprise accounts
  • Collecting and communicating feedback to drive continuous improvement of the product and sales

Applicants must meet the following qualifications:

  • 2+ years in a B2B customer success management or account management role at a software company
  • Self-starter that thrives in fast-paced environments
  • Demonstrated capacity to lead, motivate, and work well with others
  • Outstanding analytical, problem-solving, organization, prioritization and multitasking skills
  • Excellent in-person and virtual presentations skills
  • Strong written and verbal communication skills

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