Job Summary
A software and cloud communications company. has a current position open for a Remote Software Technical Support Director.
Candidates will be responsible for the following:
- Developing and driving key performance indicators
- Delivering excellent partner and customer satisfaction
- Ensuring team readiness
Must meet the following requirements for consideration:
- At least 5+ years as a senior leader
- 10+ years of experience in technical support or support delivery
- Ability to influence and build bridges with peer teams
- Data-driven at your core