Job Summary
A software technology company is searching for a person to fill their position for a Remote Software Technology Customer Success Manager in Miami.
Core Responsibilities Include:
- Acting as the main point of contact and product expert during your customers first 30-90 days on the platform
- Engaging with clients during their purchase journey to drive product adoption and hit specific journey milestones
- Providing clients with product tours and help them complete their first order
Qualifications for this position include:
- +1 years of customer-facing experience
- Passion for technology and driving product improvements
- Track record for building and nurturing relationships with multiple stakeholders and customers
- Thoughtful verbal and written communication through a variety of channels
