Remote Solutions Center Representative

Job is Expired
Location: Arizona, Colorado, Georgia, Illinois, Indiana, Michigan, Nebraska, Pennsylvania, South Dakota, Texas, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 14, 2021

Job Summary

A software platform that provides online self-scheduling and queue management for healthcare organizations needs applicants for an opening for a Remote Solutions Center Representative.

Individual must be able to fulfill the following responsibilities:

  • Triaging inbound calls from centers inquiring
  • Making outbound calls to centers to notify them of positive findings or to request additional information on studies
  • Monitoring the live queue and ensure all live cases are being read within the contracted time

Qualifications Include:

  • High School degree or equivalent
  • Minimum of two years of related experience in basic computer skills
  • PACS experience preferred, though not required
  • Minimum of two years of related experience in clerical work
  • Minimum of two years of related experience in call center environment or customer service

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