Job Summary
A company that is focused on creating personal secure sharing and memories enhancement experiences needs applicants for an opening for a Remote Solutions Engineer .
Must be able to:
- Take ownership of reported customer issues and see problems through to resolution
- Help triage, debug and pull engineers when necessary, to mitigate incidents and solve implementation challenges
- Research, diagnose, troubleshoot, and debug customer issues encountered by customers
Position Requirements Include:
- Travel - yearly sprints when safe to do so
- BS degree in Computer Science or in related field
- Minimum 5-years’ experience in similar roles, ideally in an enterprise SaaS environment
- Experience in integration and implementation of web-based platforms and mobile apps
- Understanding of APIs, SDKs, microservices, and cloud computing technology
