Remote Solutions Engineering Operations Coordinator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, Nov 29, 2020

This job expires in 28 days

Job Category: Information Technology

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An educational software developer has an open position for a Remote Solutions Engineering Operations Coordinator.

Core Responsibilities of this position include:

  • Monitoring and supporting sandbox evaluation sites
  • Responding to user questions related to first-use experiences
  • Providing supplementary support for other operation team members

Qualifications for this position include:

  • Attend conferences and support Solution Engineers on the road as required (travel <10%)
  • Applicants must be very comfortable with technology and a ‘button clicker’ personality
  • Applicants must have strong troubleshooting skills
  • Applicants should be confident in front of audiences in an ‘expert’ capacity
  • Applicants must have excellent writing and comprehension skills
  • An interest in education and educational technology