Job Summary

A sports technology company has an open position for a Remote Customer Success Specialist.

Core Responsibilities Include:

• Serving as an expert on our product to better serve our customers' needs
• Managing a territory of 800 - 1,000 existing customers
• Building customer relationships in an effort to improve the customer experience

Required Skills:

• Ability to communicate clearly and effectively through email, telephone, and video (Zoom)
• 2+ years of customer success or account management roles for a software product (B2C and B2B) or web application
• Exceptional prioritization, organization, and time management skills
• Proficiency with Salesforce
• Experience in a high-growth atmosphere