Job Summary
A hospitality company is seeking a Remote Sportsbook Support Agent in Amherst.
Core Responsibilities of this position include:
- Answering inbound calls from guests and providing excellent customer service
- Communicating with guests professionally by email
- Supporting gaming locations by offering general support through social media inquirie
Must meet the following requirements for consideration:
- High school diploma or equivalent required
- Experience working in customer service roles
- Comfortable using computers, speaking on the phone, and providing excellent customer service