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Remote Strategic Customer Experience Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 12, 2020
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced

Job Summary

A cloud software development company needs applicants for an opening for a Remote Strategic Customer Experience Success Manager.

Core Responsibilities of this position include:

  • Helping customers implement their cloud-based call center to achieve their goals
  • Ensuring that our customers get the most out of their investment
  • Developing case studies outlining KPIs and metrics

Required Skills:

  • 5+ years of experience in Customer Success or similar role in a SaaS business
  • Experience working with Fortune 500 companies
  • Proven ability to understand progressive technology
  • Ability to communicate technical concepts to people of all backgrounds
  • Demonstrated experience in building compelling business cases backed by data

COMPLETE JOB DESCRIPTION

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