Job Summary
A provider of end-to-end EMR, practice management and clinical solutions is filling a position for a Remote Strategic Customer Success Lead.
Individual must be able to fulfill the following responsibilities:
- Build Success Plans jointly with your customers
- Lead strategic quarterly business reviews with your customers
- Drive customers towards Best Practice and ensure the workflow is the most efficient
Must meet the following requirements for consideration:
- 4+ years experience in a B2B SaaS company
- Clear, effective and communication and negotiation skills
- Ability to prioritize work and shift priorities as needed to meet deadlines
- Service mindset
- Strong communication and presentation skills
- Analytical and process-oriented mindset
