Job Summary
An educational services provider is in need of a Remote Student Accounts Operations Coordinator.
Core Responsibilities of this position include:
- Setting-up dialer system accounts for the Student Accounts Department based on the current collection strategy.
- Ongoing monitoring of CC Pulse & Work Force Management Agent or any implemented system to view and ensure appropriate performance behavior
- Assigning and reassigning new student accounts to Student Accounts Representatives based on the collection strategy and the current collection system
Qualifications for this position include:
- Associates or Bachelor’s Degree in Business Administration, Finance or related discipline; or combined education/experience
- 3+ years of experience demonstrated experience and knowledge of operations procedures and processes
- Financial billing systems experience
- Working knowledge of Microsoft Office Products including Excel and Word
- Uutstanding attention to detail and be comfortable working in a high volume production environment accustomed to meeting deadlines and goals
- Knowledge of accounts receivable, cashiering, and billing methodologies and practices
