Remote Student Advisor

Job Summary

A company is looking for a Student Advisor (Remote).

Key Responsibilities

• Provide exceptional customer service by actively listening and responding to customers' needs
• Manage all assigned cases while meeting quality, efficiency, and accuracy expectations
• Take full ownership of the customer experience, ensuring issues are fully resolved

Required Qualifications

• 1-2 years of experience in customer service, preferably in a fast-paced environment
• Availability to work Monday to Friday between 8:30 am and 5:00 pm EST/CST/PST
• Reliable internet access and a quiet workspace for remote work
• Bilingual in Spanish and English is preferred
• Diverse service experience in fields such as hospitality, retail, or education is encouraged